Discussion in 'General Discussion' started by Son of Odin, Oct 31, 2016.
Forgot all my food at home and just realized it! Fuck!
I had 10 patients booked this morning. Two cancelled, five no-showed. Fuck me.
Let's play "Guess Their Race" where you only get one guess.
My best guess is white. White women are notoriously flaky.
Dude I could tell you some stories. Personal trainers have to endure flaking on a level you can't imagine. I have gotten up, gone to work, and had 3 clients cancel in a row, and each canceled by text like 5 minutes before they were scheduled to start. So I basically waiting there for 3 hours for nothing. Don't get paid, don't get shit. Can't even say shit as you can't risk losing your clients.
Bro, I can imagine. Do you charge a penalty? I say something like "I usually charge $x for not cancelling on time but we can wave that because I know you". It works on white people.
I was texting with RDavidP one time, I had 7 (SEVEN) fucking misses, no call/no shows in a fucking row. Given that I own part of the business it is a huge blow.
Fuck no, no consequences at all.
Last Friday I taught 5x60 minute classes. Only actually had students present for 110 minutes out of 300. All no-shows and people really late.
Give it a shot, if they pay it...excellent. If not, the waved fee thing works and makes people feel shitty.
Back when I had a trainer, cancellation without a 24hour notice meant that session was lost. I had an arrangement with mine that we'd just reschedule it because all of my missed time was work related. Was still a huge waste of 200 bucks a month, since the guy refused to acknowledge my strength goals and instead kept me trying to do dumb conditioning workouts. Ultimately, I should have incorporated those along with the powerlifting but I was dumb.
Woke up almost choking because my sinuses are backed up, ended up puking while getting ready to head to class
My operator's daughter got sick and we had to miss half a day of work so he could go take care of her. Obviously, being a single father, your daughter takes precedence, and this is not the source of my rant. It's the fact that over 50% of her school is passing the same sickness back and forth, and has been for over a month, because SWPL parents can't take care of their kids properly, can't feed them right or get them to finish their antibiotic cycles right, which results in superbugs that are immune to everything, so I'm mad at those assholes for not doing right by their kids, thus causing me to miss copious amounts of work over the past week. The only single positive is that I get more gym time out of the deal, but my checks are going to be suffering for a while at this rate.
Can confirm, I see them waiting by the pools doing absolutely nothing while the homeowner can't even show up to their own place to wade around under supervision! PT seems like a nightmare but I know when you have your collective customer psychology on point it can be lucrative.
I often think adult English lessons here have similar psychology to PT - both are most often motivated by guilt and the feeling that signing up is half the battle. I've been on at people for years to look into exploiting the adult flake rate more but I haven't quite figured out how to do it myself.
Try to turn a profit from flaking, that's what I do. cannot imagine flaking on someone without giving them ample time first. But there you go.
I don't think I've ever cancelled a doctor appointment with less the 24 hours notice. I've had doctor's offices call and ask me to reschedule though.
I know most of my doctors charge a $100.00 fee/fine if you cancel your appointment without 24 hours notice. I was talking about that with my GP and he said it weeds out clients he wouldn't want any way.
Wow, $100? I do $25 and rarely enforce it.
Is it worth trying the $100? I basically charge the same as the meeting unless they cancel the working day before. You do lose some people, but not many. I taught one guy for 9 months who kept paying and I never met him even once.
It's really hard to enforce, also I have WAAAAYYYY too many Googles who have a problem paying a $10 co-pay, no way they're paying a $100 fee.
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